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Is furnace and AC maintenance important?

Yes. Just like a car you have to service and have regular upkeeps to make sure they’re working properly as well as keeps your warranty valid.

When should you get your equipment maintained?

Your equipment should be maintained yearly, either in the spring or fall to ensure it is working properly.

My AC is frozen what should I do?

Never run the AC when it is frozen. Turn it off, make sure there is nothing restricting the airflow (filter plugged) wait for it to thaw, and have a professional come out to diagnose why it is freezing up.

What does SEER mean?

SEER stands for Seasonal Energy Efficient Ratio. The higher the SEER rating of the air conditioner the less it will cost you to run.

How often should I change my filter?

You should check your filters monthly. Depending on what type of filter you have will determine how often you need to replace it. For example: a 1” filter should be changed once a month, a 5” filter should be changed every 6 months. There are other factors that play a part in this such as dust, pet hair, etc.

Should the fan run all the time or be on auto?

It is recommended that the fan run all of the time to keep more consistent temperature throughout the home. In new equipment the fans are designed to run all of the time and the fan speed will automatically drop when not heating or cooling.

What humidity level should a house be?

You should keep your home between 35-45% humidityAnything under 35%, dust mites will produce and anything over 45%, mold may grow. 

Should you cover you’re A/C in the winter?

This is a personal preference. If you are not going to cover your A/C you should put a board over the top to protect it from falling debris. If you do cover it, then it is recommended that the A/C be completely dry before covering.

What is the average life span of a furnace or A/C?

Modern equipment has the average life span of 12-15 years but with yearly maintenance you can extend the life.

Are there any government rebates available?

Yes. There are government rebates for installation of hybrid heat systems that include heat pumps. Contact us today to learn more.

How can I fix inconsistent temperatures throughout the house?

We recommend installing modulating or variable capacity equipment. This equipment always adjusts itself to the demand of the temperature outside and will give you a more consistent temperature throughout the home.

What is the biggest advantage to having a smart thermostat?

The biggest advantage of having a smart thermostat is that when you are not home and there is an issue, it will notify you and depending on what smart thermostat you have it can even notify your dealer, and thus greatly reducing the risk of property damage.

My furnace isn’t working after a large snow fall.

Check the exterior venting and make sure it is clear from snow as this can block the airflow and shut the furnace down.

What should I do if I smell gas?

Exit the property and contact your gas provider immediately and follow their instructions.